Salesforce Development Services
MagicFuse delivers custom Salesforce development for teams that need better workflows, stronger data visibility, connected systems, and a platform built around how they operate.
Salesforce Engineering & Support Services
Salesforce Implementation
MagicFuse delivers Salesforce implementation services that align the platform with your sales, service, and operational workflows. Our team handles process mapping, configuration, automation, and rollout planning to replace spreadsheets, legacy tools, or fragmented CRM setups with a structured Salesforce CRM environment.
Salesforce App Development
We provide Salesforce app development for companies that need functionality beyond the standard platform. We design and develop custom applications using Apex and Lightning Web Components for use cases such as partner portals, internal tools, approval workflows, and process-specific solutions.
Salesforce Custom Development
Our team offers custom Salesforce development services for businesses with requirements that standard configuration cannot support. We extend the platform with custom logic, automation, data models, reporting structures, and role-based functionality tailored to real business processes.
Salesforce Integration
Receive custom Salesforce integration services that connect Salesforce with ERP systems, marketing platforms, support tools, billing software, and internal applications. Our work helps unify data, reduce manual updates, and improve coordination across the wider Salesforce ecosystem.
Salesforce Consulting Services
Our Salesforce consulting services help companies find a clearer technical direction, stronger platform architecture, and better use of existing Salesforce capabilities. We define priorities, identify gaps, and shape solutions that support business goals and long-term platform growth.
Salesforce Design Services
Through cleaner page layouts, better navigation, and more practical user flows, we improve the usability of your Salesforce environment with our design services. Our team focuses on interface design that reduces friction, supports adoption, and creates a stronger experience for different user roles.
Salesforce Managed Services
After launch, your Salesforce platform still needs attention — maintenance, enhancements, release updates, admin support, and continuous optimization. Our managed services keep your environment stable and responsive as requirements change.
Salesforce Health Check
MagicFuse runs Salesforce health checks to uncover technical debt, weak automation, data issues, security gaps, and usability problems inside an existing Salesforce org. The result is a clear view of what needs to be fixed, simplified, or improved to support performance and scalability.
Salesforce Security Review
Preparing custom apps and integrations for AppExchange security requirements takes careful attention. Our team reviews access controls, data handling, integration logic, and custom code to reduce compliance risks and improve the reliability of your Salesforce-based solutions.
Salesforce Support
From bug fixing and configuration updates to upgrade issues and day-to-day platform requests, our ongoing Salesforce support gives your team access to experienced experts, without the need to expand internal capacity.
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Our Case Studies
Optimizing operations for a hospitality leader
Challenge:
The client struggled with inefficiencies and delays caused by fragmented data and uncoordinated processes. This impacted overall service quality and customer satisfaction
Solution:
We implemented a centralized system in Salesforce, simplifying workflows and improving usability. This streamlined operations and enhanced the overall service experience
Technologies used:
Salesforce, Apex, Visualforce, SOQL, Lightning Component Framework, Lightning Web Components
Pain killer app to clean up your Salesforce Org
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Technologies used:
Visualforce, APEX, Lightning, Salesforce Communities, Generic Batches, CSV Reader.
Salesforce integrations for ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Technologies used:
LWC, SOQL, APEX, SOSL.
Cell Therapy Logistics Coordination Portal
Challenge
Key challenges included creating a personalized, user-friendly portal, improving Salesforce UI, coordinating time zones, automating workflows, ensuring compliance, integrating external systems, supporting mobile use, and onboarding multiple stakeholder types.
Solution
A Salesforce Experience Cloud portal was built with role-based dashboards, custom Lightning components, and smart automation. A multi-time zone calendar system streamlined scheduling, while integrated document generation and e-signature workflows simplified paperwork. Real-time REST API integrations connected to external logistics systems, and mobile support enabled on-the-go access.
Technologies Used
Apex, Flows, Triggers, SOQL, Lightning Web Components, Custom Metadata, Custom Settings, REST API, Salesforce Standard Functionality, Service & Experience Clouds.
Industrial Equipment & Services (US/Germany)
Challenge:
Aging Salesforce setup with legacy automations, outdated API versions, inconsistent lead management, fragmented campaign processes, and reporting gaps. The company needed a modernized, compliant environment and a cleaner “Top of the Funnel” process.
Solution:
MagicFuse provided a dedicated Salesforce Architect and Admin team to migrate legacy automations to Flows, upgrade API versions, standardize objects, clean and restructure data, refine lead and campaign workflows, and improve reporting. We also introduced custom Campaign Influence Models and delivered training and documentation for smooth adoption.
Technologies Used:
Salesforce Sales Cloud, Salesforce Administration
The only procurement software provider on the Salesforce platform
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research.
Technologies used:
Visualforce, APEX, Salesforce Communities, Python, Heroku.
Delta Dental: Salesforce Audit & Best Practice Alignment
Challenge
Delta Dental had mature Sales Cloud & Marketing Cloud orgs but sought an external audit to validate internal reviews, ensure licensing/permissions/security followed Salesforce best practices, and uncover overlooked risks affecting scalability and compliance.
Solution
MagicFuse performed a structured Salesforce audit using Elements.Cloud and expert consulting. We confirmed strong data, file, and API management, identified governance & security gaps (e.g., license capacity, admin access), and delivered actionable recommendations to streamline permissions, modernize processes, and strengthen compliance.
Technologies Used
Salesforce Sales Cloud, Salesforce Marketing Cloud, Elements.Cloud
Enhancing a Healthcare Platform with Salesforce Customization
Challenge
Key challenges included seamless document generation, advanced customizations, improved UI, strict data validation, and scalable billing integrations.
Solution
Custom Lightning components for enhanced UX, automated document creation within the Salesforce platform, and tailored workflows. REST API integrations enabled smooth data exchange with external billing systems, while automated validations ensured data accuracy and compliance.
Technologies Used
Apex, SOQL, Lightning Web Components, Flows, Triggers, Custom Metadata, Custom Settings, REST API, Standard Salesforce Functionality.
Our Development Process
1. Consultation & Discovery
As a Salesforce development company, we analyze your business processes, users, data model, and existing Salesforce platform setup. We also conduct an initial Salesforce audit to assess org health, security posture, automation quality, and technical debt. This phase defines scope, priorities, and success metrics to ensure the Salesforce implementation aligns with real business needs.
2. Solution Design
Our Salesforce architects design a scalable solution covering data architecture, security, automation, integrations, and cloud scope. All design decisions follow Salesforce best practices and support future growth.
3. Configuration & Custom Development
We configure standard Salesforce features first, then apply Salesforce development where needed. This includes Apex, Lightning Web Components, Flows, and permission models built for performance and maintainability.
4. Integration & Testing
We integrate Salesforce using REST/SOAP APIs, MuleSoft, or ETL tools. Each build goes through structured QA, regression testing, and UAT to validate functionality, data accuracy, and system reliability.
5. Deployment & Training
Our Salesforce development company deploys using sandboxes and CI/CD pipelines to reduce risk. Our team supports go-live and trains admins and users so your organization can manage and extend Salesforce platform confidently.
6. Ongoing Support & Optimization
After launch, we provide managed services and SLA-based support, performance optimization, and security reviews to keep your Salesforce platform stable and efficient as your business evolves. We also run regular Salesforce audits to identify risks, reduce technical debt, and continuously improve system performance and maintainability.
How Companies Get Successful With Us
Learn how companies benefit from our Salesforce services.
Adam Ros
Director of Operations at E-sign
Adrian King
Co-founder & CTO at Elements.cloud
Brian Waterson
Senior Director, Operations
Doug Marinaro
CEO/Founder at Riptide
Ian Gotts
Founder & CEO at Elements.cloud
Mo Salam
Co-founder at Purlos
Joe Beech
Lead Salesforce Developer at Atamis
Amaury de Closset
Co-Founder and CEO at Limio
5.0
MagicFuse helped us develop our E-Sign/Salesforce integration, enhancing the features and functionality. They were very professional and friendly throughout the process and were proactively always in communication. We were very impressed at how efficient they were and they went above and beyond our expectations. I would highly recommend MagicFuse!
Liverpool, UK
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
5.0
We hired MagicFuse to integrate Riptide’s live chat with generative AI into Salesforce Service Cloud and Field Service Lightning using Omnichannel. MagicFuse provided experts to scope and execute the project. In 80 days, they deployed the live chat integrated with Service Cloud, Omnichannel, and Riptide’s AI. The client was delighted and extended the project.
San Francisco, USA
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.
Hoxton, England
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective...
Cardiff, UK
5.0
From our experience, MagicFuse has talented senior Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
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