Trust us your Salesforce, concentrate on your business
What Salesforce Managed Services Does Magicfuse Offer?
Custom Salesforce Solutions
MagicFuse develops unique Salesforce solutions, aligning with your business goals and processes, and optimizing your Salesforce CRM and platform experience.
Managed Services for All Salesforce Clouds
Whether it's the Sales Cloud, Service Cloud, Marketing Cloud, or other Salesforce clouds, we oversee continuous delivery and proactive improvements to ensure your Salesforce ecosystem operates smoothly.
Tailored User Support and Training
Our team provides user training and administration, facilitating an onboarding process that swiftly adapts your team to the Salesforce system for day-to-day management.
Dedicated Salesforce Team
Access a dedicated team of Salesforce experts, including architects and consultants, who provide ongoing management and support, freeing up your in-house team to focus on core business functions.
Proactive System Maintenance
We enhance your existing Salesforce solution with routine security checks, bug fixing, and custom workflow implementation for a cost-effective and forward-thinking approach.
Ongoing Salesforce Innovation
As your business grows, MagicFuse stays ahead with ongoing support and account engagement, integrating third-party systems and Salesforce products for a comprehensive set of services.
Custom Salesforce Apps
Crafting custom Salesforce apps to tackle your specific marketing and data management needs, ensuring that your investment is fully leveraged for maximum business impact.
Continuous Salesforce Advancement
We manage and optimize your Salesforce org and investment with a proactive approach, from implementing lightning components to customizing email templates that resonate with your customers.
Salesforce Managed Services By Magicfuse
MagicFuse excels in providing Salesforce managed services, offering a suite of solutions that seamlessly synchronize with your company's operational dynamics. We endeavor to elevate your Salesforce investment, infusing every facet of your Salesforce CRM with vitality, precision, and a proactive outlook. Focusing on optimizing business processes, our Salesforce solutions are designed to propel your business's engagement, management, and growth.
When Your Company Demands Expert Salesforce Managed Services?
Salesforce CRM Enhancement
In a situation where current business processes suffer due to inadequate Salesforce CRM utilization or when leveraging Salesforce solutions feels overwhelming.
Integrated Salesforce Solutions Mastery
If orchestrating the vast capabilities of several Salesforce clouds, including the Sales Cloud and others, becomes complex, diminishing the customer experience and internal efficiencies.
Tailored Salesforce Ecosystems
When it's crucial to harmonize live business processes with the Salesforce platform, especially for organizations aiming to consolidate their digital presence seamlessly across various applications.
Proactive Salesforce Architecture
If your organization requires expert salesforce architects to custom-build Salesforce apps, initiating proactive improvements, and overseeing continuous delivery as your business grows.
Invaluable Salesforce Support Services
For companies that seek ongoing support, from the management of their Salesforce org to user training and administration—ensuring day-to-day management is streamlined and effective.
Strategic Business Process Management
When your in-house team needs the expertise of Salesforce consultants who provide comprehensive set services from user support to deep understanding business needs with a proactive approach.
How MagicFuse Elevates Your Salesforce Managed Services Experience?
Optimize Salesforce Investment
MagicFuse ensures your investment in Salesforce yields maximal returns, helping your organization to stay ahead with custom workflows and ongoing management tailored to your business goals.
Ensure Continuous Salesforce Advancements
Our team facilitates the integration of third-party systems, the implementation of lightning components, and deployment of savvy marketing cloud data management to ensure your salesforce solutions are cutting-edge.
Superior Salesforce Training and Support
By offering account engagement, focused onboarding processes, and incisive user training, we empower your staff to optimize solution use and unlock greater business impact.
Safeguard Business Processes
With consistent security checks, bug fixing, and support services, our experts maintain the integrity and performance of your Salesforce ecosystem, enabling your organization to focus on core business needs.
Comprehensive Service Cloud Oversight
We manage support for customers and companies, driving exceptional service experiences—a unique Salesforce solution that adapts to the shifting landscapes of industry and marketplace.
Need professional Salesforce consultation?
What Can Be Included As Salesforce Managed Service
Consulting
MagicFuse addresses your business needs with innovative Salesforce solutions, analyzing sales, customer service, and marketing requirements. We develop strategies to adapt Salesforce to changing needs, review business processes, and advise on best practices, including custom approval processes and workflow modifications. Our CRM consultants recommend feature enhancements and process improvements.
Implementation
As your Salesforce implementation partner, our specialists handle Sales, Service, Marketing, Financial Services, Experience, Health, App, Analytics, and cross-Clouds deployment and scaling. We supplement your solution with AppExchange or custom apps to fully satisfy your company's needs. MagicFuse manages your project from road mapping to solution implementation.
Optimization
We proactively improve your Salesforce platform to meet future business transformations. Our developers adjust existing processes, re-implement solutions, and introduce new functionality, so you don't have to worry about managing system refinement, process simplification, and continuous delivery.
Support and Evolution
We offer ongoing user, data, and system administration management to free you from daily routine tasks. With regular system monitoring and performance reviews, our certified Salesforce professionals ensure your CRM's stability and smooth performance. Additionally, we conduct security audits to address any data breach risks in your Salesforce solution promptly.
Need An Experienced Salesforce Team?
Case Studies
Elements.cloud
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Technologies used:
Visualforce, APEX, Lightning, Salesforce Communities, Generic Batches, CSV Reader.
ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
We tackled the challenge of bidirectional custom authorization between Salesforce and ID-Pal, ensuring high-security data retrieval and presentation within Salesforce. Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Technologies used:
LWC, SOQL, APEX, SOSL.
Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution
Limio for Salesforce went through various iterations, resulting in a highly scalable and customizable version using Salesforce Flows, Apex, and LWCs. Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
Technologies used:
Salesforce Flows, Apex, Lightning Web Components, Custom Objects, Limio API.
Data Privacy Manager for Elements.Cloud
Challenge
The implementation of the GDPR policy by the EU posed a significant challenge for Salesforce marketers, particularly in ensuring data consistency.
Solution
MagicFuse developed and launched an AppExchange app ensuring company-wide GDPR compliance, featuring permission tracking, data requests, marketing integrations, data expiration, Customer360 consent, and a preference center.
Technologies used:
Visualforce, APEX, Salesforce Lightning, CSV Reader, Salesforce Communities, Generic Batches.
Atamis
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces. However, we swiftly delved into the details and completed the initial scope of urgent changes ahead of the client's estimated timeframe.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research. Our technical expertise, systematic approach, and strong project management practices enabled the growth of the Atamis product.
Technologies used:
Visualforce, APEX, Salesforce Communities, Python, Heroku.
How Companies Get Successful With Us
Check out how we help our clients to implement solutions for their businesses
Adrian King
Co-founder & CTO at Elements.cloud
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Ian Gotts
Founder & CEO at Elements.cloud
Joe Beech
Lead Salesforce Developer at Atamis
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Mike McIntyre
Founding Partner at Xenogenix
Mo Salam
Co-founder at Purlos
Moataz Gouda
Head of Product at Movinga
Brian Waterson
Senior Director, Operations
Pia Oenning
Senior Operations Manager at Salesfive Consultingo
Scott Reynolds
Sales Technology Product Leader
Rob Sheehan
Head of Product at ID-PAL
Amaury de Closset
Co-Founder and CEO at Limio
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.
New York, USA
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective...
Cardiff, UK
5.0
I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work
London, UK
5.0
MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.
Hoxton, England
5.0
Great service and motivated Salesforce team. I have been working with a developer from MagicFuse for a year, I must say that the quality is amazing and they are very professional and fun people to know! Highly recommend their services.
Berlin, Germany
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
5.0
Super and competent partner who built a custom solution for a resource planning tool for us. The project is still running and the tool is still being developed. Good communication with MagicFuse, very short response time and fast help.
Munich, Germany
5.0
The MagicFuse team did a brilliant job, and when I get another project, I'd be delighted to work with them again if they are available. I had a call with the client's CEO, and he was delighted with all of the work
Leamington Spa, UK
5.0
MagicFuse have been instrumental in helping us establish our Salesforce offering and bring our best in class identity verification solutions to the App Exchange.
Dublin, Ireland
5.0
Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
Businesses That Benefit From Salesforce Managed Services
FAQs
