Salesforce for Manufactory Industry
Salesforce brings sales, operations, and service teams onto one platform but real impact comes from tailoring it to the way your factory runs. MagicFuse helps manufacturers implement and adapt Salesforce to fit complex product structures, long sales cycles, dealer networks, and data-heavy production environments. The result: cleaner processes, fewer errors, and the visibility needed to plan, forecast, and scale with confidence.
Why Do You Need Salesforce Manufacturing Cloud Services?
Disconnected Systems and Data Silos
Many manufacturers rely on separate ERP, CRM, and production tools that don’t communicate with each other. This results in duplicated data, inconsistent records, slow reporting, and constant manual checks to reconcile information.
Limited Collaboration Between Sales, Operations, and Production
When sales teams operate in one system and operations in another, forecasts become misaligned, production plans are outdated, and communication gaps lead to delays, overtime, and increased operational costs.
Inefficient Production Planning and Scheduling
Manual MRP/DRP processes, disconnected shop floor systems, and limited visibility into material availability make it difficult to adjust schedules quickly. This often causes bottlenecks, extended lead times, and higher waste.
Complex and Vulnerable Supply Chain Management
Manufacturers struggle with fragmented logistics data, manual vendor communication, and slow reaction to supply chain disruptions. These inefficiencies reduce agility and make demand shifts or delays harder to manage.
Inaccurate Forecasting and Demand Planning
Outdated or conflicting forecasts across teams lead to poor production decisions, resulting in stockouts, excess inventory, missed delivery dates, and ultimately lost revenue.
Manual, Error-Prone Sales and Service Processes
Quoting, pricing, warranty handling, and after-sales support often rely on spreadsheets or disconnected tools. This increases errors, slows sales cycles, and prevents service teams from accessing the information they need to support customers effectively.
How MagicFuse Solves These Challenges
Connected Systems With a Unified Salesforce Architecture
We replace fragmented ERP, CRM, inventory, and production tools with a single cloud platform built on Salesforce. A shared data model ensures real-time updates and eliminates duplicate entry across departments. Outcome: Accurate data everywhere, zero manual sync, consistent records.
Aligned Teams Through End-to-End Visibility
MagicFuse implements structured workflows, cross-team approval processes, and collaboration tools directly inside Salesforce. Sales, operations, and production work from the same set of forecasts and customer data. Outcome: Faster decisions, fewer miscommunications, unified forecasting.
Automated Production Planning and Shop Floor Control
We build MRP/DRP automation, digital work order routing, and shop-floor tracking to replace manual spreadsheets and disconnected systems. Outcome: Stronger capacity planning, shorter lead times, improved on-time delivery.
Streamlined and Resilient Supply Chain Operations
MagicFuse designs automated supply chain workflows, from supplier approvals to logistics tracking, so teams can handle disruptions and exceptions without manual chasing. Outcome: Quick approvals, clearer logistics visibility, better response to changes.
Accurate Forecasting and Predictable Demand Planning
Using Manufacturing Cloud, we integrate sales agreements, actual order data, and historical trends to build an S&OP process that reflects real demand. Outcome: Higher forecast accuracy, fewer stockouts, reduced excess inventory.
Automated Sales, Support, and Data Intelligence
With CPQ and Revenue Cloud, we automate quoting and pricing; with Service Cloud and portals, we simplify post-sales support; and with Einstein Analytics, we enable predictive, real-time insights. Outcome: Quotes generated in minutes, faster case resolution, decisions driven by live data instead of guesswork.
Our Process
Discovery & Strategy
We analyze your production workflows, sales cycles, product structures, and KPIs to build an architecture that matches how your manufacturing business actually operates. This ensures accurate data mapping, clean processes, and a clear foundation before any configuration begins.
Customization & Integration
We tailor Manufacturing Cloud, CPQ, Experience Cloud, and analytics to your operational model and connect Salesforce with ERP, MES, inventory, and financial systems. Each integration is designed to support real-time data flow, automated handoffs, and reliable cross-department coordination.
Testing & Quality Assurance
We validate every workflow and integration under real operating conditions, checking data accuracy, approval logic, quoting behavior, and dashboard outputs. This phase ensures the system is stable, fast, and ready for daily use without disruptions.
Deployment & Ongoing Support
We manage the rollout, train users, and ensure smooth adoption across sales, operations, production, and service teams. After launch, we monitor system performance, refine processes, and optimize integrations as your business scales or shifts.
Accelerate your digital transformation.
The Salesforce Ecosystem We Deploy for Modern Manufacturing
Sales Cloud
Supports complex B2B sales cycles by tracking long-running opportunities, managing distributor and partner pipelines, and producing forecast data based on actual deal activity.
Service Cloud
Centralizes service cases, warranty requests, asset information, and spare-parts inquiries so support teams can resolve issues quickly and with full product context.
Experience Cloud
Provides secure portals for distributors, dealers, suppliers, and customers, giving them direct access to orders, claims, documentation, and collaboration tools, reducing manual back-and-forth.
CPQ & Revenue Cloud
Automates pricing, discounting, approvals, and quote generation for configurable and multi-variant products. Eliminates manual spreadsheets and shortens quote turnaround time.
Agentforce
Delivers AI agents trained for manufacturing tasks such as product troubleshooting, order status lookup, and internal workflow automation, reducing routine workload on support and operations teams.
Marketing Cloud
Enables targeted communication with distributors, OEM partners, and customers. Supports structured nurture programs, event outreach, and consistent multi-channel messaging.
Einstein & CRM Analytics
Provides predictive and real-time analytics on demand trends, sales performance, production bottlenecks, and customer behavior. Helps leaders act on accurate, current operational data.
Custom AppExchange Solutions
We build tailored applications to extend Salesforce into specialized processes: inventory control, production monitoring, compliance workflows, equipment tracking, and other manufacturing-specific needs.
How Companies Get Successful With Us
Check out how we help our clients to implement solutions for their businesses
Adam Ros
Director of Operations at E-sign
Adrian King
Co-founder & CTO at Elements.cloud
Amaury de Closset
Co-Founder and CEO at Limio
Brian Waterson
Senior Director, Operations
Doug Marinaro
CEO/Founder at Riptide
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Ian Gotts
Founder & CEO at Elements.cloud
Joe Beech
Lead Salesforce Developer at Atamis
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Mike McIntyre
Founding Partner at Xenogenix
5.0
MagicFuse helped us develop our E-Sign/Salesforce integration, enhancing the features and functionality. They were very professional and friendly throughout the process and were proactively always in communication. We were very impressed at how efficient they were and they went above and beyond our expectations. I would highly recommend MagicFuse!
Liverpool, UK
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
5.0
We hired MagicFuse to integrate Riptide’s live chat with generative AI into Salesforce Service Cloud and Field Service Lightning using Omnichannel. MagicFuse provided experts to scope and execute the project. In 80 days, they deployed the live chat integrated with Service Cloud, Omnichannel, and Riptide’s AI. The client was delighted and extended the project.
San Francisco, USA
5.0
Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.
New York, USA
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective...
Cardiff, UK
5.0
I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work
London, UK
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Case Studies
Industrial Equipment & Services (US/Germany)
Challenge:
Aging Salesforce setup with legacy automations, outdated API versions, inconsistent lead management, fragmented campaign processes, and reporting gaps. The company needed a modernized, compliant environment and a cleaner “Top of the Funnel” process.
Solution:
MagicFuse provided a dedicated Salesforce Architect and Admin team to migrate legacy automations to Flows, upgrade API versions, standardize objects, clean and restructure data, refine lead and campaign workflows, and improve reporting. We also introduced custom Campaign Influence Models and delivered training and documentation for smooth adoption.
Technologies Used:
Salesforce Sales Cloud, Salesforce Administration
Why Choose MagicFuse for Salesforce Manufacturing Cloud Implementation?
Certified Team with Manufacturing Expertise
Our fully certified engineers understand BOM structures, long sales cycles, dealer networks, and ERP integrations, ensuring Salesforce fits real manufacturing processes.
001
250+ Certifications Across Core Manufacturing Clouds
With expertise in Manufacturing Cloud, CPQ, Experience Cloud, and Data Cloud, we design architectures that support automation, forecasting, and operational scale.
002
Direct Access to the Engineers Delivering Your Project
You work directly with the specialists building your solution, enabling fast clarification, accurate delivery, and efficient collaboration.
003
Stable Teams for Multi-Phase Manufacturing Projects
We maintain long-term technical continuity with strong retention and fast hiring capability, supporting multi-year rollouts and ongoing optimization.
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Proven Reliability and Client Satisfaction
A 4.9 AppExchange rating and NPS of 92% demonstrate our track record of delivering dependable, high-impact Salesforce solutions.
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All Certified
FAQs
We kindly
welcome you
Ross Kurhanskyi
VP of Business Development
