Salesforce Development and Implementation for
End Users
Maximize Your Business Potential with MagicFuse. Unleash the full capabilities of your business with MagicFuse, a dedicated Salesforce Crest Partner focused on delivering tailored CRM solutions that meet your unique needs.
Challenges end-users of Salesforce Face
Specific Salesforce Customization
End-users of Salesforce often require highly specific customizations to align Salesforce with their unique business processes.
Integration Issues
Achieving smooth integration between their existing business processes and Salesforce can be challenging.
User Adoption
Ensuring that employees fully utilize the new Salesforce system requires proper training and support.
Scalability
As businesses grow, ensuring that Salesforce solutions can scale effectively is crucial.
Ongoing Support
Continuous support is needed to maintain system performance and adapt to evolving business requirements.
MagicFuse's Solutions for end-users of Salesforce
Custom CRM Implementation
We specialize in implementing and tailoring Salesforce CRM solutions to fit your unique business needs, ensuring maximum efficiency and effectiveness.
Seamless Integration
Our team ensures smooth integration of Salesforce with your existing business processes, enhancing overall operational coherence.
User Training and Support
Comprehensive training and support services to ensure that your team is well-equipped to use Salesforce effectively.
Scalable Solutions
We design Salesforce solutions that grow with your business, ensuring scalability and long-term success.
Continuous Support and Optimization
Ongoing support and performance optimization to keep your Salesforce implementation running smoothly and adapting to your business needs.
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Case Studies
Atamis
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces. However, we swiftly delved into the details and completed the initial scope of urgent changes ahead of the client's estimated timeframe.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research. Our technical expertise, systematic approach, and strong project management practices enabled the growth of the Atamis product.
Technologies used:
Visualforce, APEX, Salesforce Communities, Python, Heroku.
Data Privacy Manager for Elements.Cloud
Challenge
The implementation of the GDPR policy by the EU posed a significant challenge for Salesforce marketers, particularly in ensuring data consistency.
Solution
MagicFuse developed and launched an AppExchange app ensuring company-wide GDPR compliance, featuring permission tracking, data requests, marketing integrations, data expiration, Customer360 consent, and a preference center.
Technologies used:
Visualforce, APEX, Salesforce Lightning, CSV Reader, Salesforce Communities, Generic Batches.
Elements.cloud
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Technologies used:
Visualforce, APEX, Lightning, Salesforce Communities, Generic Batches, CSV Reader.
ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
We tackled the challenge of bidirectional custom authorization between Salesforce and ID-Pal, ensuring high-security data retrieval and presentation within Salesforce. Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Technologies used:
LWC, SOQL, APEX, SOSL.
Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution
Limio for Salesforce went through various iterations, resulting in a highly scalable and customizable version using Salesforce Flows, Apex, and LWCs. Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
Technologies used:
Salesforce Flows, Apex, Lightning Web Components, Custom Objects, Limio API.
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