Salesforce Customization for the Retail Industry
Transform your retail business with MagicFuse, an esteemed Salesforce Ridge Partner dedicated to catapulting your brand to new heights. Specializing in custom Salesforce solutions, MagicFuse is the driving force behind retail innovation, equipping industry leaders with the tech tools necessary to deliver unparalleled customer experiences.
What challenges can the Retail Industry encounter?
Aging Retail Systems
Legacy platforms that hinder sales efficiency and customer satisfaction.
001
Siloed Operational Software
Disconnected software systems that complicate inventory and customer relationship management.
002
Inconsistent Customer Data
Scattered customer profiles that impede personalized shopping experiences and targeted marketing.
003
Digital Transformation Resistance
Slow adoption of digital tools that can dramatically enhance customer engagement and operational efficiency.
004
Customer Outreach Shortfalls
Marketing strategies that fall short in cultivating lasting customer relationships and loyalty.
005
How MagicFuse resolves common retail industry challenges?
Retail Systems Revamp
We implement innovative Salesforce solutions to replace outdated infrastructures, setting your store up for scalable success.
Holistic Software Integration
We merge disparate operational tools into a single, streamlined Salesforce ecosystem, enhancing inventory tracking and CRM.
Unified Customer View
By leveraging Salesforce's powerful CRM capabilities, we provide a 360-degree view of the customer, facilitating hyper-personalized service.
Digital Adoption Facilitation
MagicFuse supports your digital transition with user-friendly training and change management, ensuring your team embraces new tools effectively.
Enhanced Customer Engagement
Use Salesforce’s robust engagement suite to reinvigorate your marketing outreach, driving sales and building brand loyalty.
Need professional Salesforce consultation?
Case Studies
Elements.cloud
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Atamis
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces. However, we swiftly delved into the details and completed the initial scope of urgent changes ahead of the client's estimated timeframe.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research. Our technical expertise, systematic approach, and strong project management practices enabled the growth of the Atamis product.
Data Privacy Manager for Elements.Cloud
Challenge:
The implementation of the GDPR policy by the EU posed a significant challenge for Salesforce marketers, particularly in ensuring data consistency.
Solution:
The MagicFuse team designed and released a comprehensive app on AppExchange, enabling company-wide compliance with privacy regulations and GDPR. This app included features such as permission tracking, Data Protection request processing, marketing integrations, data expiration management, Customer360 consent view, and preference center setup.
Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution:
Limio for Salesforce went through various iterations, resulting in a highly scalable and customizable version using Salesforce Flows, Apex, and LWCs. Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
We tackled the challenge of bidirectional custom authorization between Salesforce and ID-Pal, ensuring high-security data retrieval and presentation within Salesforce. Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
How companies get successful with us
Check out how we help our clients to implement solutions for their businesses
Adrian King
Co-founder & CTO at Elements.cloud
Pia Oenning
Senior Operations Manager at Salesfive Consultingo
Ian Gotts
Founder & CEO at Elements.cloud
Mike McIntyre
Founding Partner at Xenogenix
Moataz Gouda
Head of Product at Movinga
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Amaury de Closset
Co-Founder and CEO at Limio
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Mo Salam
Co-founder at Purlos
Rob Sheehan
Head of Product at ID-PAL
Joe Beech
Lead Salesforce Developer at Atamis
Scott Reynolds
Sales Technology Product Leader
Brian Waterson
Senior Director, Operations
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
Super and competent partner who built a custom solution for a resource planning tool for us. The project is still running and the tool is still being developed. Good communication with MagicFuse, very short response time and fast help.
Munich, Germany
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
Great service and motivated Salesforce team. I have been working with a developer from MagicFuse for a year, I must say that the quality is amazing and they are very professional and fun people to know! Highly recommend their services.
Berlin, Germany
5.0
I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work
London, UK
5.0
Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
5.0
Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.
New York, USA
5.0
MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.
Hoxton, England
5.0
MagicFuse have been instrumental in helping us establish our Salesforce offering and bring our best in class identity verification solutions to the App Exchange.
Dublin, Ireland
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective...
Cardiff, UK
5.0
The MagicFuse team did a brilliant job, and when I get another project, I'd be delighted to work with them again if they are available. I had a call with the client's CEO, and he was delighted with all of the work
Leamington
Spa, UK
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
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Certifications
FAQs
How does MagicFuse help modernize retail operating systems?
MagicFuse revitalizes retail workflows by integrating customized Salesforce platforms that elevate your operational and customer engagement processes.
Can MagicFuse remedy the challenges of isolated retail software systems?
Definitely. We specialize in transforming fragmented retail environments into cohesive, interconnected Salesforce systems that improve overall efficiency and data utilization.
How does MagicFuse enhance customer data management?
By centralizing disparate customer data within Salesforce, creating a comprehensive customer profile to personalize interactions and predict buying behaviors.
What kind of support does MagicFuse offer for retailers wary of digital upgrades?
MagicFuse offers customized training and change management to ensure a smooth transition to innovative Salesforce solutions without disrupting your retail operations.
In what ways can MagicFuse’s Salesforce solutions drive customer engagement for retailers?
Our solutions harness the power of Salesforce's marketing and CRM tools to craft targeted campaigns that increase customer acquisition, retention, and satisfaction.
How do retailers get started with MagicFuse's Salesforce customization services?
Kickstart your retail transformation by reaching out to us via our contact form to schedule a consultation. We’ll delve into your specific retail challenges and explore the powerful impact Salesforce solutions can have on your business.
We kindly
welcome you
Ross Kurhanskyi
VP of Business Development
We kindly welcome you
Ross Kurhanskyi
VP of Business Development