Hire Salesforce Administrator

A Salesforce certified administrator from MagicFuse keeps your org structured, secure, and easy to work with. Our experts bring deep Salesforce expertise to handle Salesforce configuration, data quality, user support, and ongoing platform maintenance with careful attention to how your Salesforce operations actually run. You get an environment where teams can work confidently, custom dashboards stay accurate, and every change supports your business objectives.

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Hire Salesforce Administrator
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Benefits of Hiring Salesforce Admins with MagicFuse

Meet our Team

Dawid Lebieda
Dawid Lebieda
Dawid Lebieda
Director of Salesforce Consulting

9x certified

Iryna Basiuk
Iryna Basiuk
Iryna Basiuk
Project Manager

1x certified

Julia Shaleva
Julia Shaleva
Julia Shaleva
Salesforce Architect

11x certified

Oleksandr Zhurylo
Oleksandr Zhurylo
Oleksandr Zhurylo
Salesforce Developer

12x certified

Viktoriya Mishchuk
Viktoriya Mishchuk
Viktoriya Mishchuk
Salesforce Technical Lead Admin

11x certified

Volodymyr Babin
Volodymyr Babin
Volodymyr Babin
Salesforce Delivery Director

4x certified

Anna Dehoda
Anna Dehoda
Anna Dehoda
Project Manager

4x certified

Denis Sorokin
Denis Sorokin
Denis Sorokin
Salesforce Developer

2x certified

Julia Kolisnyk
Julia Kolisnyk
Julia Kolisnyk
Salesforce Application Architect

10x certified

Oleg Nikitchuk
Oleg Nikitchuk
Oleg Nikitchuk
Salesforce Developer

18x certified

And more +

Certifications

Sharing and Visibility Architect
Integration Architect
Application Architect
Data Architect
Platform Developer II
Platform Developer I
Sharing and Visibility Architect
Integration Architect
Application Architect
Data Architect
Platform Developer II
Platform Developer I
Sharing and Visibility Architect
Integration Architect
Application Architect
Data Architect
Platform Developer II
Platform Developer I
JavaScript Developer I
Advanced Administrator
Administrator
Platform App Builder
Marketing Cloud Developer
Marketing Cloud Email Specialist
JavaScript Developer I
Advanced Administrator
Administrator
Platform App Builder
Marketing Cloud Developer
Marketing Cloud Email Specialist
JavaScript Developer I
Advanced Administrator
Administrator
Platform App Builder
Marketing Cloud Developer
Marketing Cloud Email Specialist
Marketing Cloud Administrator
Sales Cloud Consultant
Service Cloud Consultant
Service Cloud Consultant
Experience Cloud Consultant
Marketing Cloud Administrator
Sales Cloud Consultant
Service Cloud Consultant
Service Cloud Consultant
Experience Cloud Consultant
Marketing Cloud Administrator
Sales Cloud Consultant
Service Cloud Consultant
Service Cloud Consultant
Experience Cloud Consultant
Field Service Consultant
Business Analyst
Mulesoft Developer
Mulesoft API Specification
Tableau CRM and Einstein Discovery Consultant
Field Service Consultant
Business Analyst
Mulesoft Developer
Mulesoft API Specification
Tableau CRM and Einstein Discovery Consultant
Field Service Consultant
Business Analyst
Mulesoft Developer
Mulesoft API Specification
Tableau CRM and Einstein Discovery Consultant
Copado Salesforce DevOps
Copado Robotic Testing
AI Associate
Salesforce Associate
Professional Scrum Master
ISTQB Certifications
Copado Salesforce DevOps
Copado Robotic Testing
AI Associate
Salesforce Associate
Professional Scrum Master
ISTQB Certifications
Copado Salesforce DevOps
Copado Robotic Testing
AI Associate
Salesforce Associate
Professional Scrum Master
ISTQB Certifications

Our Hiring Process

Our Hiring Process

Understanding Your Business Requirements

We begin by reviewing your existing Salesforce setup, business processes, CRM systems, and specific business objectives. This helps us identify the perfect Salesforce administrator who can ensure smooth integration with your workflows, maintain data integrity, and support operational efficiency.
Our Hiring Process

Shortlisting Certified Salesforce Administrators

From our diverse Salesforce talent pool, we select certified Salesforce administrators with the technical skills, Salesforce certifications, and hands-on experience needed for your specific tasks, specific business needs, and project complexity. Each candidate has a proven track record delivering Salesforce admin services across the Salesforce ecosystem.
Our Hiring Process

Fast and Clear Onboarding

Once you hire a Salesforce Administrator, we handle onboarding, user accounts, and access setup. Your admin quickly becomes familiar with your Salesforce platform, business operations, and user roles to deliver maximum value from day one.
Our Hiring Process

Continuous Support From a Reliable Partner

Your dedicated team receives ongoing support with flexible engagement models and without the overhead costs of recruitment agencies or freelance platforms. This approach strengthens user adoption, improves CRM efficiency, and helps you drive business growth while adapting to evolving needs.

Ready to Hire Salesforce Admin?

Book a call and discuss details with our experts.

170+

Delivered projects

250+

Salesforce certifications

11+

years of experience
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Success stories

Explore how our Salesforce Experts have driven success across various businesses.

Cloud-Based Transformation of a Legacy Onboarding System

Challenge:
A leading financial institution needed to transition its legacy C#-based client onboarding application to a modern, cloud-native Salesforce environment, without compromising complex business rules or external data integrations.
Solution:
MagicFuse developed custom UI components in Salesforce to manage the onboarding journey while integrating real-time synchronization with external databases. Using configurable metadata and low-code automation tools like Flows and Triggers, the onboarding process became scalable, maintainable, and independent of hardcoded logic.
Technologies Used:
Apex, Aura, Lightning Web Components, Flows, Triggers, Custom Metadata, SOQL

Salesforce Calendar for Ascent Solutions

Challenge:
Ascent Solutions needed to implement Lightning styles on existing Visualforce pages and develop a Reservation Calendar application for tracking rental items, shipment locations, and availability.
Solution:
We designed and developed two distinct calendar components with unique UI and functionality, ensuring seamless integration with the Ascent Rental package. Additionally, we enhanced backend features and upgraded Visualforce components with Lightning styles for a modernized user experience.
Technologies used:
LWC, Aura, JavaScript, Visualforce, Apex.

The only procurement software provider on the Salesforce platform

Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research.
Technologies used:
Visualforce, APEX, Salesforce Communities, Python, Heroku.

Streamlining Processes at Auto Service Repairs

Challenge
As the company expanded, Auto Service Repairs needed to automate manual processes that relied heavily on external data entry, causing delays and errors.
Solution
Developed a mobile-optimized portal connecting garage technicians and drivers to CRM data, enabling real-time progress tracking and on-the-go insights. Integrated mobile photo capture for vehicles before pickup/delivery, instantly uploading images and comments to Salesforce.
Technologies
Salesforce Experience Cloud, Salesforce Sales Cloud, Apex, WPForms, Drive Connect, Lightning Email Templates, Salesforce Flows.

A Humanitarian Network

Challenge
Member, stakeholder, and verification data was split across several systems, making reporting and decisions slow and error-prone.
Solution
We built custom solutions on Sales Cloud and Experience Cloud for events, invoicing, and meeting scheduling, added custom dashboards, and connected the org's websites and email marketing.
Technologies used
Sales Cloud, Experience Cloud, JavaScript, WordPress, Mailchimp

Agent-Powered In-Calendar Chat

Challenges
Enabling AI-driven chat directly in calendar events, supporting multiple use cases, and passing Salesforce data for context-aware responses.
Solutions
Built chat into event details, enabled per-calendar agent setup, passed Salesforce data for personalized answers, and integrated Apex-invokable Agentforce execution.
Technologies Used
Apex Invokable Agents Execution

Amazing GDPR management app for AppExchange

Challenge
The implementation of the GDPR policy by the EU posed a significant challenge for Salesforce marketers, particularly in ensuring data consistency.
Solution
MagicFuse developed and launched an AppExchange app ensuring company-wide GDPR compliance, featuring permission tracking, data requests, marketing integrations, data expiration, Customer360 consent, and a preference center.
Technologies used:
Visualforce, APEX, Salesforce Lightning, CSV Reader, Salesforce Communities, Generic Batches.

Global Veterinary Pharmaceuticals Company

Challenge
Field sales reps needed reliable, location-based account recommendations, but the existing prioritization tool lacked accurate city/zip filtering and produced inconsistent results.
Solution
We enhanced an Agentforce-powered sales assistant with refined Flow and Apex logic, stabilizing location-based filtering and account prioritization so reps get ranked, actionable account lists from natural language queries.
Technology used
Agentforce, Sales Cloud, Apex, Flows, Geolocation logic, Custom Objects, Data modeling

Delta Dental: Salesforce Audit & Best Practice Alignment

Challenge
Delta Dental had mature Sales Cloud & Marketing Cloud orgs but sought an external audit to validate internal reviews, ensure licensing/permissions/security followed Salesforce best practices, and uncover overlooked risks affecting scalability and compliance.
Solution
MagicFuse performed a structured Salesforce audit using Elements.Cloud and expert consulting. We confirmed strong data, file, and API management, identified governance & security gaps (e.g., license capacity, admin access), and delivered actionable recommendations to streamline permissions, modernize processes, and strengthen compliance.
Technologies Used
Salesforce Sales Cloud, Salesforce Marketing Cloud, Elements.Cloud

Pain killer app to clean up your Salesforce Org

Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Technologies used:
Visualforce, APEX, Lightning, Salesforce Communities, Generic Batches, CSV Reader.

Industrial Equipment & Services (US/Germany)

Challenge:
Aging Salesforce setup with legacy automations, outdated API versions, inconsistent lead management, fragmented campaign processes, and reporting gaps. The company needed a modernized, compliant environment and a cleaner “Top of the Funnel” process.
Solution:
MagicFuse provided a dedicated Salesforce Architect and Admin team to migrate legacy automations to Flows, upgrade API versions, standardize objects, clean and restructure data, refine lead and campaign workflows, and improve reporting. We also introduced custom Campaign Influence Models and delivered training and documentation for smooth adoption.
Technologies Used:
Salesforce Sales Cloud, Salesforce Administration

Securing Access for a Non-Profit

Challenge
The access model was inconsistent and hard to manage, with no structured approach to group access or note sharing.
Solution
We reviewed profiles, permission sets, and public groups, redesigned the sharing model, deployed a solution for notes and group access, and trained the admin team.
Technologies used
Salesforce platform (sharing & security model)

Optimizing operations for a hospitality leader

Challenge:
The client struggled with inefficiencies and delays caused by fragmented data and uncoordinated processes. This impacted overall service quality and customer satisfaction
Solution:
We implemented a centralized system in Salesforce, simplifying workflows and improving usability. This streamlined operations and enhanced the overall service experience
Technologies used:
Salesforce, Apex, Visualforce, SOQL, Lightning Component Framework, Lightning Web Components

Agentforce for Hospitality Automation

Challenges
Delivering real-time, location-aware guest responses, speeding up disruption (“glitch”) reporting, and ensuring accurate Salesforce data capture.
Solutions
Integrated Google Maps API for local intelligence, built a custom “Glitch” object with guided flows, configured Omni-Channel routing, embedded guest messaging, and deployed Agentforce in Experience Cloud.
Technologies Used
Agentforce, Apex, Flows, REST API, Postman, Service Cloud, Experience Cloud

Salesforce integrations for ID-Pal

Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Technologies used:
LWC, SOQL, APEX, SOSL.

Salesforce managed package for Limio

Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution
Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
Technologies used:
Salesforce Flows, Apex, Lightning Web Components, Custom Objects, Limio API.

Enhancing a Healthcare Platform with Salesforce Customization

Challenge
Key challenges included seamless document generation, advanced customizations, improved UI, strict data validation, and scalable billing integrations.
Solution
Custom Lightning components for enhanced UX, automated document creation within the Salesforce platform, and tailored workflows. REST API integrations enabled smooth data exchange with external billing systems, while automated validations ensured data accuracy and compliance.
Technologies Used
Apex, SOQL, Lightning Web Components, Flows, Triggers, Custom Metadata, Custom Settings, REST API, Standard Salesforce Functionality.

CRM Implementation & Sales Process Optimization

Challenge
The client, an IT solution provider and reseller, had no CRM system in place. Customer and partner data were scattered across different tools, making it difficult to manage relationships and prepare offers efficiently. They needed one centralized platform to support the full sales cycle.
Solution
We implemented and customized Salesforce Sales Cloud to fit the client’s processes. The setup included activity tracking, file management, mass email capabilities, quoting, and automated PDF offer generation in multiple languages. This helped standardize and streamline their day-to-day sales operations.
Technologies Used
Salesforce Sales Cloud

Scaling Salesforce Operations for a Global Data Leader

Challenge
As user numbers and Salesforce functionality expanded, support requests surged. Business processes required alignment with updated sales methodologies, and the company needed integrations with additional tools to enhance operations.
Solution
Guided step-by-step SAO approval process with updated eligibility criteria. Day-to-day user support. Salesforce integrations with ZoomInfo (data enrichment), Descartes (account audit), Zapier/Slack (automated Slack messaging), and 6Sense (pipeline management and revenue conversion).
Technologies Used
Apex, Flow, Approval Process, Reports/Dashboards, Page Layouts, Workflow Rules, Email Alerts, Custom Metadata

The go-to supplier for plastic moulding

Challenge
Nickerson PMS approached MagicFuse seeking to improve their customer relationship management by implementing Salesforce Sales Cloud. With a strong B2B focus and a desire to simplify sales processes, their goals were to enhance lead and opportunity tracking while maintaining streamlined operations.
Solution
Our team at MagicFuse conducted a thorough analysis of Nickerson PMS’s existing data and business processes, then implemented tailored Salesforce solutions.
Technologies
Salesforce Sales Cloud, Salesforce Quote Object, Data Import and Cleansing Tools.

Leader in AI robotics for e-commerce

Challenge
The client wanted to enable real-time access to key documents and data improve analytics capabilities to monitor deal progress and success, aiming to strengthen partnerships and boost revenue growth.
Solution
Developed a user-friendly portal enabling Nomagic’s partners to collaborate seamlessly with internal teams. The portal supports account, opportunity, and lead sharing, secure file and document exchange, integrated Chatter groups, record feeds, and task management.
Technologies
Salesforce Experience Cloud, Chatter Groups and Record Feeds, Custom Sharing and Security Models.

OpFocus: Enhancing Business Processes Through Expert Consulting

Challenge:
OpFocus needed support in optimizing internal systems and developing custom functionalities, including new pages, LWC components, and complex backend logic to enhance time tracking, project management, and reporting.
Solution:
We implemented advanced logic to streamline internal processes, developed custom LWC components, and extended Cloud Coach package functionalities to improve user experience and scalability.
Technologies used:
Apex, LWC, Visualforce, JavaScript, CSS.

Agentforce for IT & Consulting Engagement

Challenges
Providing intelligent website chat, automating lead qualification, reducing sales workload, and keeping brand voice consistent.
Solutions
Integrated Agentforce-powered messaging with Omni-Channel, built SDR logic for lead qualification, created structured flows, and automated scheduling and follow-ups in Salesforce.
Technologies Used
Agentforce, Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, Web Development

An Animal-Welfare NGO

Challenge
The volunteer portal ran on an outdated stack that wasn't connected to Salesforce, and there was no automated document generation.
Solution
We built a new volunteer portal on Experience Cloud, added document generation, and reviewed the fundraising process with practical recommendations.
Technologies used
Experience Cloud

Real-Time Salesforce-Postgres Sync at Scale

Challenge:
The client needed real-time, bi-directional sync between Salesforce and Postgres, handling thousands of records with no risk of sync loops.
Solution:
Built a Heroku Node.js integration for Postgres event listening. Implemented Change Data Capture to detect and process data updates. Designed conflict-prevention logic and advanced mapping layers for Salesforce-Postgres alignment.
Result:
Thousands of records synchronized in real time, ensuring accurate data across platforms.

Breathing Life into Buildings: Ventilation and Daylighting Solutions

Challenge
The company wanted to improve its sales and operational processes by addressing Salesforce CPQ and Sales Cloud issues, expanding CPQ capabilities, enhancing the Salesforce UI, integrating Salesforce with Microsoft Dynamics, and implementing a custom order management system.
Solution
We resolved system issues to enhance reliability and performance, ensuring smoother sales operations.
Technologies
Salesforce Sales Cloud, Salesforce CPQ with Custom Extensions, Microsoft Dynamics Integration, Lightning Web Components (LWC).

A Global Non-Profit

Challenge
Service processes ran on an aging Service Cloud setup and a separate support tool, leaving reporting fragmented and self-service hard to use.
Solution
We redesigned the Service Cloud configuration, planned the migration off the legacy tool, built tailored dashboards for finance and management, and rebuilt the self-service portal with dynamic search.
Technologies used
Service Cloud, Experience Cloud, Reports & Dashboards

Salesforce managed package for Surfly

Challenge:
Surfly needed a Salesforce-managed package enabling users to collaborate through co-browsing sessions within Salesforce, requiring seamless integration with their external service.
Solution:
MagicFuse developed an LWC component that connects to Surfly’s external service, generating a co-browsing session link. The system creates and stores user IDs within Salesforce, allowing users to initiate and manage sessions effortlessly while leveraging Surfly’s advanced proxy technology.
Technologies used:
LWC, APEX, Custom Metadata.

A Global Non-Profit

Challenge
Staff had overly broad access, approvals weren't enforced, and key workflows were manual.
Solution
We refined roles and access, enforced manager-only invoice approval, built a structured reference database, and streamlined day-to-day office workflows.
Technologies used
Nonprofit Cloud

Smart Havens Africa Case Study

Challenge
As Smart Havens Africa grew, they faced challenges managing complex workflows —from housing applications and maintenance coordination to property management. Their existing system lacked the integration and automation needed to keep pace with their expanding operations and community engagement goals.
Solution
MagicFuse implemented a comprehensive Salesforce solution tailored to SHA’s unique needs.
Technologies
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Digital Engagement & Omni-Channel, PhoneIQ Telephony Integration, Zapier (for QuickBooks and E-signature).

Revolutionizing the International Aviation Market

Challenge
The need for a more efficient system to handle customer inquiries, manage product information, and improve team collaboration was critical.
Solution
We integrated the Enquiry and Contact Us forms on Savback's website with Salesforce CRM, ensuring smooth data flow from the website to the CRM system.
Technologies
Sales Cloud, Apex, WordPress, Python, Salesforce Flows, Lightning Email Templates, Lightning Web Components.

A Mission-Driven Charity

Challenge
Donor and fundraising data sat across multiple sources with no single database, no fund tracking, and manual processes.
Solution
We implemented Sales Cloud with the Nonprofit Success Pack, centralized donor and fundraising data, added fund tracking, and automated routine work.
Technologies used
Sales Cloud, Nonprofit Success Pack (NPSP)

Custom Salesforce Revamp for Seamless Event Management

Challenge:
SaaS Success needed to modernize its event management processes, replacing outdated Excel-based workflows with a fully optimized Salesforce Sales Cloud solution to streamline operations and improve efficiency.
Solution:
We restructured workflows using Lightning App Builder, conducted a complex data migration, and developed reports and dashboards for better data visualization. Additionally, we customized an unmanaged AppExchange package for seamless event management integration.
Technologies used:
Sales Cloud, Data Loader, Lightning App Builder.

Advanced Salesforce Customization for Sales Excellence

Challenge
A cybersecurity client was already using Salesforce but lacked key functionalities required for effective sales management. Missing capabilities included project tracking, opportunity profitability calculation, sales target setup, dynamic Exhange rate fetching, and HR system integration. These limitations reduced visibility and control over their sales performance.
Solution
We enhanced their existing Salesforce Sales Cloud by implementing advanced customizations tailored to their needs. New features included project management, profitability dashboards, automated sales targets, real-time currency exchange rate integration, and seamless HR system connectivity. This empowered the client with a holistic and data-driven sales process.
Technologies Used
Sales Cloud, Salesforce Flow, Apex, REST API

Revolutionizing Automotive Communication with AI Chat Solutions

Challenge:
Riptide needed to integrate its live chat and AI-powered Instant Agent solutions with Salesforce Service Cloud and Experience Cloud. The project required secure, scalable real-time interactions and seamless collaboration across global teams.
Solution:
We developed Riptide Live Chat for Salesforce, enabling efficient contact center communication, and Riptide Instant Agent, a generative AI-powered chat solution for automated interactions. Our team optimized time zone collaboration and provided ongoing technical support.
Technologies used:
Salesforce Service Cloud, Experience Cloud, APEX, Lightning Components, Generative AI Integration.

A Humanitarian NGO

Challenge
An events integration was unstable and expensive to run, with heavy reliance on middleware.
Solution
We rebuilt the integration on Nonprofit Cloud, replaced the middleware-based setup, and selected a connector that matched the organization's needs.
Technologies used
Nonprofit Cloud

Custom solution for EdTech software company Purlos

Challenge:
Purlos required AI-powered communication tools to assist managers in creating templates and facilitating student-institution interactions via WhatsApp.
Solution:
We developed a dynamic data mapping solution using Custom Metadata, integrating multiple data upload methods (REST API, SFTP, HubSpot, AWS). AI integration involved embedding a database and creating Salesforce connectors to enhance automation and communication workflows.
Technologies used:
LWC, Aura, APEX, Visualforce, Experience Cloud, Custom Metadata, HubSpot, Twilio, AWS, Heroku, Make.com, LLM.

Cell Therapy Logistics Coordination Portal

Challenge
Key challenges included creating a personalized, user-friendly portal, improving Salesforce UI, coordinating time zones, automating workflows, ensuring compliance, integrating external systems, supporting mobile use, and onboarding multiple stakeholder types.
Solution
A Salesforce Experience Cloud portal was built with role-based dashboards, custom Lightning components, and smart automation. A multi-time zone calendar system streamlined scheduling, while integrated document generation and e-signature workflows simplified paperwork. Real-time REST API integrations connected to external logistics systems, and mobile support enabled on-the-go access.
Technologies Used
Apex, Flows, Triggers, SOQL, Lightning Web Components, Custom Metadata, Custom Settings, REST API, Salesforce Standard Functionality, Service & Experience Clouds.

Global Data Protection and Storage Solutions Provider

Challenge
The client wanted to boost sales productivity by giving reps clearer visibility into how Salesforce data is generated and helping them analyze opportunity history without manual investigation.
Solution
We built an Agentforce Studio proof of concept that explains how specific field values and automations are produced, and summarizes opportunity progression across stages, including time-in-stage and likely reasons for stagnation.
Technologies used
Agentforce Studio, Agentforce, Salesforce Platform, Flows, Prompt Templates, Generative AI

Non-Profit Education Organization

Challenge
The organization struggled with no prior CRM experience, fragmented donor and volunteer communication, and inefficient reporting processes. Staff had difficulty navigating Salesforce’s Nonprofit Cloud data model, which led to unnecessary complexity and slowed adoption.
Solution
MagicFuse optimized the Nonprofit Cloud setup by focusing on relevant objects, streamlined reporting with standard dashboards, and integrated Mailchimp for donor and volunteer outreach. We also provided tailored training to empower staff with CRM best practices.

An Animal-Protection Charity

Challenge
Donations, petitions, and campaigns were spread across disconnected systems, with manual handling and no central donor database.
Solution
We automated end-to-end fundraising with payment and bank integrations, migrated and deduplicated millions of records, and set up segmentation, campaigns, and multi-level dashboards.
Technologies used
Nonprofit Cloud, Marketing Cloud

Salesforce Transformation and Service Cloud Implementation for De Gruyter Brill Poland

Challenge
De Gruyter Brill Poland had an overcomplicated Salesforce setup with poor data structure, duplicated records, limited reporting, and underused Sales Cloud. Sales teams also struggled with a mobile app that wasn’t practical for field use.
Solution
We conducted a full Salesforce health check, improving security and access control, cleaning and deduplicating data, and redesigning the Sales Cloud data model with custom objects. We fully implemented Service Cloud with routing logic, case lifecycle automation, and pre-sales support. New dashboards and reports were built to give Sales and Management better insights.
Technologies Used
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Mobile App, Apex, Lightning App Builder, Custom Objects, Reports & Dashboards

Client Testimonials

Hear from our clients about the transformative impact our Salesforce Administrators have had on their businesses.
Adrian King
Adrian King
Co-founder & CTO at Elements.cloud
Adrian King
Amaury de Closset
Amaury de Closset
Co-Founder and CEO at Limio
Amaury de Closset
Brian Waterson
Brian Waterson
Senior Director, Operations
Brian Waterson
Fabio L. Massetta
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Fabio L. Massetta
Michael Dalton
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Michael Dalton
Ian Gotts
Ian Gotts
Founder & CEO at Elements.cloud
Ian Gotts
Joe Beech
Joe Beech
Lead Salesforce Developer at Atamis
Joe Beech
Mike McIntyre
Mike McIntyre
Founding Partner at Xenogenix
Mike McIntyre
Mo Salam
Mo Salam
Co-founder at Purlos
Mo Salam
Moataz Gouda
Moataz Gouda
Head of Product at Movinga
Moataz Gouda
Pia Oenning
Pia Oenning
Senior Operations Manager at Salesfive Consultingo
Pia Oenning
Rob Sheehan
Rob Sheehan
Head of Product at ID-PAL
Rob Sheehan
Scott Reynolds
Scott Reynolds
Sales Technology Product Leader
Scott Reynolds
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They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.

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Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.

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Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...

Boston, MA, USA
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5.0
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Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.

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5.0
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I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work

London, UK
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5.0
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I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...

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5.0
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We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective. Over this time, they have become an integral part of our team and I would strongly recommend them to anyone.

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5.0
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Great development team. Great knowledge, highly recommended!

London, UK
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5.0
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verification

MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.

Hoxton, England
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5.0
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verification

Great service and motivated Salesforce team. I have been working with a developer from MagicFuse for a year, I must say that the quality is amazing and they are very professional and fun people to know! Highly recommend their services.

Berlin, Germany
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5.0
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verification

Super and competent partner who built a custom solution for a resource planning tool for us. The project is still running and the tool is still being developed. Good communication with MagicFuse, very short response time and fast help.

Munich, Germany
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5.0
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MagicFuse have been instrumental in helping us establish our Salesforce offering and bring our best in class identity verification solutions to the App Exchange.

Dublin, Ireland
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5.0
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The MagicFuse team did a brilliant job, and when I get another project, I'd be delighted to work with them again if they are available. I had a call with the client's CEO, and he was delighted with all of the work

Leamington Spa, UK
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Why Choose Us

Certified Salesforce Professionals Backed by Deep Expertise

You hire top Salesforce administrators who hold advanced Salesforce certifications across the Salesforce ecosystem. Our certified Salesforce administrators understand the Salesforce platform inside out, delivering reliable Salesforce admin services and maximum value for your Salesforce CRM.
001

Over a Decade of Hands-On Salesforce Experience

002

Broad Talent Pool With 250+ Certifications

003

Direct Collaboration With a Customer-Facing Engineering Team

004

Fast, Reliable Hiring Process With Proven Results

005

Own Salesforce Training Center

Our Salesforce Training Center is both a learning space and a place where our administrators refine real-world skills through hands-on practice, new feature testing, and scenario-based exercises. This ongoing training ensures they understand platform changes the moment they roll out and can apply them directly to the challenges inside your Salesforce environment.
Own Salesforce 
Training Center

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