Salesforce Development Company
Salesforce Development Company
MagicFuse helps companies implement, customize, integrate, and scale Salesforce with certified consultants, architects, and developers. 12+ Years of Experience · 170+ Delivered Projects · 270+ Salesforce Certifications · 80+ Certified Experts
Certifications
Nearshore & Offshore Salesforce Teams (Brazil + Europe)
Scale delivery with a blended model of Salesforce expertise: nearshore Salesforce delivery in Brazil for strong timezone alignment and seamless collaboration, paired with offshore Salesforce developers in Ukraine and Poland for deep platform expertise and delivery continuity. As your Salesforce development partner, we keep communication fast, planning simple, and execution predictable, without sacrificing quality.
Timezone-Aligned Teamwork (Brazil)
Quicker feedback, smoother standups, and fewer handoff delays.
Offshore Strength (Ukraine & Poland)
Senior engineering, reliable QA, release management, and ongoing support.
Extended Coverage
Faster response for incidents, fixes, and improvements.
Flexible Scaling
Add the right roles as needed across clouds and projects.
We’re Trusted By
Industries We Serve
Vertical experience helps us design Salesforce solutions that align with real operational and compliance requirements.
Automotive
Dealer networks, service operations, and customer lifecycle management, unified in Salesforce.
Healthcare
Patient data, scheduling, compliance, and provider communication, centralized and secured.
Media
Ad sales, subscriber management, finance, and reporting, connected across teams.
Education
Admissions, student engagement, donor relations, and institutional reporting, streamlined in one platform.
Technology
Complex product ecosystems, partner integrations, and platform automation, built to scale.
Travel & Hospitality
Bookings, property management, guest communication, and dynamic pricing, integrated end to end.
Non-Profit
Donor management, volunteer coordination, program tracking, and outreach, consolidated and automated.
Financial
Onboarding, KYC, compliance controls, and advisor workflows, governed and auditable.
Banking
Lending workflows, cross-team execution, and system integrations, accelerated and reliable.
Your Dedicated Professional Team
Volodymyr Babin
Salesforce Delivery Director
4x certified
Julia Kolisnyk
Salesforce Application Architect
10x certified
Julia Shaleva
Salesforce Architect
11x certified
Denis Sorokin
Salesforce Developer
2x certified
Viktoriya Mishchuk
Salesforce Technical Lead Admin
11x certified
Oleksandr Zhurylo
Salesforce Developer
12x certified
Oleg Nikitchuk
Salesforce Developer
18x certified
Anna Dehoda
Project Manager
4x certified
Iryna Basiuk
Project Manager
1x certified
Dawid Lebieda
Director of Salesforce Consulting
9x certified
Salesforce Clouds and Products We Work With
MagicFuse has certified expertise across the Salesforce ecosystem, from core CRM clouds to specialized industry and data products.
Sales Cloud
Pipeline management, forecasting, lead-to-cash workflows, and sales automation.
Service Cloud
Case management, omnichannel routing, SLAs, and service process automation.
Marketing Cloud
Journeys, segmentation, personalization, and marketing automation integration connected to your CRM.
Experience Cloud
Customer, partner, and internal portals with role-based access and secure data sharing.
CRM Analytics (Tableau CRM)
Dashboards, data models, and reporting for operational and executive decision-making.
Data Cloud
Unified customer data for segmentation, activation, and cross-channel reporting
Revenue Cloud & CPQ
Quote-to-cash processes, pricing logic, approvals, and billing system integration.
Nonprofit Cloud
Fundraising, program management, case management, and volunteer coordination built for mission-driven organizations.
Our Salesforce Development Process
1. Consultation & Discovery
As a Salesforce development company, we analyze your business processes, users, data model, and existing Salesforce platform setup. We also conduct an initial Salesforce audit to assess org health, security posture, automation quality, and technical debt. This phase defines scope, priorities, and success metrics to ensure the Salesforce implementation aligns with real business needs.
2. Solution Design
Our Salesforce architects design a scalable solution covering data architecture, security, automation, marketing automation integration and other integrations, and cloud scope. All design decisions follow Salesforce best practices and support future growth.
3. Configuration & Custom Development
We configure standard Salesforce features first, then apply Salesforce development where needed. This includes Apex, Lightning Web Components, Flows, and permission models built for performance and maintainability.
4. Integration & Testing
We integrate Salesforce using REST/SOAP APIs, MuleSoft, or ETL tools. Each build goes through structured QA, regression testing, and UAT to validate functionality, data accuracy, and system reliability.
5. Deployment & Training
Our Salesforce development company deploys using sandboxes and CI/CD pipelines to reduce risk. Our team supports go-live and trains admins and users so your organization can manage and extend Salesforce platform confidently.
6. Ongoing Support & Optimization
After launch, we provide managed services and SLA-based support, performance optimization, and security reviews to keep your Salesforce platform stable and efficient as your business evolves. We also run regular Salesforce audits to identify risks, reduce technical debt, and continuously improve system performance and maintainability.
Ready to Talk With a Salesforce Expert?
Our Case Studies
Real outcomes from Salesforce projects across industries, from implementation to long-term platform growth.
Cell Therapy Logistics Coordination Portal
Challenge
Key challenges included creating a personalized, user-friendly portal, improving Salesforce UI, coordinating time zones, automating workflows, ensuring compliance, integrating external systems, supporting mobile use, and onboarding multiple stakeholder types.
Solution
A Salesforce Experience Cloud portal was built with role-based dashboards, custom Lightning components, and smart automation. A multi-time zone calendar system streamlined scheduling, while integrated document generation and e-signature workflows simplified paperwork. Real-time REST API integrations connected to external logistics systems, and mobile support enabled on-the-go access.
Technologies Used
Apex, Flows, Triggers, SOQL, Lightning Web Components, Custom Metadata, Custom Settings, REST API, Salesforce Standard Functionality, Service & Experience Clouds.
The only procurement software provider on the Salesforce platform
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research.
Technologies used:
Visualforce, APEX, Salesforce Communities, Python, Heroku.
Agentforce for Hospitality Automation
Challenges
Delivering real-time, location-aware guest responses, speeding up disruption (“glitch”) reporting, and ensuring accurate Salesforce data capture.
Solutions
Integrated Google Maps API for local intelligence, built a custom “Glitch” object with guided flows, configured Omni-Channel routing, embedded guest messaging, and deployed Agentforce in Experience Cloud.
Technologies Used
Agentforce, Apex, Flows, REST API, Postman, Service Cloud, Experience Cloud
Salesforce managed package for Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution
Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
Technologies used:
Salesforce Flows, Apex, Lightning Web Components, Custom Objects, Limio API.
Streamlining Processes at Auto Service Repairs
Challenge
As the company expanded, Auto Service Repairs needed to automate manual processes that relied heavily on external data entry, causing delays and errors.
Solution
Developed a mobile-optimized portal connecting garage technicians and drivers to CRM data, enabling real-time progress tracking and on-the-go insights. Integrated mobile photo capture for vehicles before pickup/delivery, instantly uploading images and comments to Salesforce.
Technologies
Salesforce Experience Cloud, Salesforce Sales Cloud, Apex, WPForms, Drive Connect, Lightning Email Templates, Salesforce Flows.
Salesforce Transformation and Service Cloud Implementation for De Gruyter Brill Poland
Challenge
De Gruyter Brill Poland had an overcomplicated Salesforce setup with poor data structure, duplicated records, limited reporting, and underused Sales Cloud. Sales teams also struggled with a mobile app that wasn’t practical for field use.
Solution
We conducted a full Salesforce health check, improving security and access control, cleaning and deduplicating data, and redesigning the Sales Cloud data model with custom objects. We fully implemented Service Cloud with routing logic, case lifecycle automation, and pre-sales support. New dashboards and reports were built to give Sales and Management better insights.
Technologies Used
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Mobile App, Apex, Lightning App Builder, Custom Objects, Reports & Dashboards
Salesforce integrations for ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Technologies used:
LWC, SOQL, APEX, SOSL.
Leader in AI robotics for e-commerce
Challenge
The client wanted to enable real-time access to key documents and data improve analytics capabilities to monitor deal progress and success, aiming to strengthen partnerships and boost revenue growth.
Solution
Developed a user-friendly portal enabling Nomagic’s partners to collaborate seamlessly with internal teams. The portal supports account, opportunity, and lead sharing, secure file and document exchange, integrated Chatter groups, record feeds, and task management.
Technologies
Salesforce Experience Cloud, Chatter Groups and Record Feeds, Custom Sharing and Security Models.
Industrial Equipment & Services (US/Germany)
Challenge:
Aging Salesforce setup with legacy automations, outdated API versions, inconsistent lead management, fragmented campaign processes, and reporting gaps. The company needed a modernized, compliant environment and a cleaner “Top of the Funnel” process.
Solution:
MagicFuse provided a dedicated Salesforce Architect and Admin team to migrate legacy automations to Flows, upgrade API versions, standardize objects, clean and restructure data, refine lead and campaign workflows, and improve reporting. We also introduced custom Campaign Influence Models and delivered training and documentation for smooth adoption.
Technologies Used:
Salesforce Sales Cloud, Salesforce Administration
Enhancing a Healthcare Platform with Salesforce Customization
Challenge
Key challenges included seamless document generation, advanced customizations, improved UI, strict data validation, and scalable billing integrations.
Solution
Custom Lightning components for enhanced UX, automated document creation within the Salesforce platform, and tailored workflows. REST API integrations enabled smooth data exchange with external billing systems, while automated validations ensured data accuracy and compliance.
Technologies Used
Apex, SOQL, Lightning Web Components, Flows, Triggers, Custom Metadata, Custom Settings, REST API, Standard Salesforce Functionality.
What Our Clients Say
Feedback from teams we've worked with across Salesforce projects.
Adrian King
Co-founder & CTO at Elements.cloud
Adam Ros
Director of Operations at E-sign
Doug Marinaro
CEO/Founder at Riptide
Brian Waterson
Senior Director, Operations
Amaury de Closset
Co-Founder and CEO at Limio
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Ian Gotts
Founder & CEO at Elements.cloud
Joe Beech
Lead Salesforce Developer at Atamis
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Mike McIntyre
Founding Partner at Xenogenix
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
MagicFuse helped us develop our E-Sign/Salesforce integration, enhancing the features and functionality. They were very professional and friendly throughout the process and were proactively always in communication. We were very impressed at how efficient they were and they went above and beyond our expectations. I would highly recommend MagicFuse!
Liverpool, UK
5.0
We hired MagicFuse to integrate Riptide’s live chat with generative AI into Salesforce Service Cloud and Field Service Lightning using Omnichannel. MagicFuse provided experts to scope and execute the project. In 80 days, they deployed the live chat integrated with Service Cloud, Omnichannel, and Riptide’s AI. The client was delighted and extended the project.
San Francisco, USA
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
5.0
Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
5.0
Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.
New York, USA
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective. Over this time, they have become an integral part of our team and I would strongly recommend them to anyone.
Cardiff, UK
5.0
I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work
London, UK
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Why Companies Work With MagicFuse
100% Certified Team
Every engineer on our team holds Salesforce certifications, ensuring expert-level knowledge on every project.
270+ Certifications Earned
Our team holds over 270 certifications across clouds, including Data Cloud Consultant, Experience Cloud Consultant, and B2B Solution Architect.
Direct Access to Engineers
No account managers in between. You work directly with the consultants and developers building your solution.
Fast Hiring, Strong Retention
We onboard certified Salesforce specialists in an average of 6 weeks and maintain 3+ year average tenure, so your team stays consistent.
92% Net Promoter Score
Our client satisfaction reflects consistent delivery quality and transparent collaboration.
4.9 Stars on AppExchange
Rated by clients across the Salesforce ecosystem for product quality and technical execution.
FAQs
We kindly
welcome you
Bartosz Januszek
Strategic Sales Manager
