Salesforce AWS Integration
Unite the power of Salesforce and AWS to transform data, accelerate growth, optimize performance, and unlock AI-driven innovation. By seamlessly integrating Salesforce with AWS, businesses can leverage a world-class cloud ecosystem that enhances customer experience, streamlines processes, and scales effortlessly, allowing for tracking of specific events.
We Can Integrate Your Salesforce CRM With
What Salesforce AWS Integration Services Do We Offer?
AWS Integration with Salesforce by MagicFuse
Our skilled experts create seamless connections between AWS and Salesforce, enhancing your data management, scalability, and cloud capabilities. By combining the power of AWS with Salesforce, we simplify complex workflows, boost operational efficiency, and empower your team with real-time insights. With our customized integration strategies, we help drive innovation, reduce operational costs, and elevate your business’s digital transformation journey.
What Can You Achieve with Salesforce AWS Integration?
20% Increase in Agent Productivity
Integrating Amazon Connect with Salesforce Service Cloud boosts agent productivity by streamlining workflows, automating platform events and repetitive tasks, and enabling seamless communication. With Salesforce Events triggering specific actions, including HTTP callouts, agents can resolve more cases in less time, improving efficiency and customer satisfaction.
40% Faster Query Resolution
Salesforce and AWS integration enable quick access to customer data from multiple sources. With AWS services handling complex data processing and correctly mapping to the destination field, your teams can resolve queries faster, enhancing the overall customer experience and driving satisfaction.
50% Reduction in Manual Data Entry
Automating data integration between Salesforce and AWS helps eliminate manual data entry. For example, using Amazon AppFlow to populate a new record or Salesforce records automatically reduces human errors, saving time and ensuring accurate data in real-time.
30% Increase in Customer Satisfaction
Integrating AWS and Salesforce provides personalized, faster responses to customers. With self-service analytics and automated workflows, businesses can create a new connection to provide more tailored customer interactions, leading to greater satisfaction.
15% Reduction in Licensing Costs
Replacing legacy systems with Salesforce and AWS integration can reduce infrastructure and licensing costs by utilizing a refresh token for secure access. For example, integrated with Salesforce Service Cloud, Amazon Connect offers a cost-effective solution compared to traditional contact center platforms.
When Does Your Business Require Salesforce AWS Integration Services?
Data Scalability Issues
As your business grows, Salesforce data can quickly outpace the capabilities of your infrastructure. AWS services, across various AWS regions, provide the scalability needed to manage large volumes of data without compromising performance, allowing you to scale effortlessly with your business.
001
Complex Data Handling
When your operations demand real-time data synchronization and complex analytics, integrating Salesforce and AWS becomes essential. AWS provides robust tools like Amazon Athena and AWS Lambda to handle and process data efficiently, allowing developers to ensure seamless integration.
002
AI & Machine Learning Needs
Companies leveraging AWS Lambda and AI services can unlock predictive analytics and machine learning capabilities within Salesforce products. By integrating Salesforce Marketing Cloud with AWS’s intelligent tools, as shown in the following table, businesses can personalize customer experiences and drive smarter decisions.
003
Security and Compliance Concerns
Handling sensitive data in a sandbox environment or operating under strict regulatory requirements calls for secure and compliant integration. With AWS privatelink, encryption protocols, and compliance tools, we ensure Salesforce and AWS integrations adhere to the highest security standards, like SOC 2 and GDPR.
004
How MagicFuse Solves Salesforce AWS Integration Challenges
End-to-End Cloud Integration
We connect Salesforce with AWS services to create a seamless cloud ecosystem, eliminating data silos and ensuring smooth workflows. Whether it’s integrating Salesforce Marketing Cloud or handling large Salesforce object updates, our solutions ensure continuous data flow and real-time updates.
Tailored Solutions
MagicFuse designs custom cloud architecture that integrates Salesforce records with AWS services like Lambda, API Gateway, and Amazon EventBridge to meet your specific needs. We tailor the integration to support your unique business logic, ensuring a scalable, flexible solution.
Advanced Security Features
From implementing AWS Shield to IP address restrictions and proper error handling, we ensure that all Salesforce connections are secure and compliant. Our use of data capture tools and continuous monitoring guarantees your data remains protected throughout the integration process.
Ongoing Support & Optimization
Post-integration, we provide ongoing support to optimize workflows, troubleshoot issues, and integrate new AWS resources or Salesforce products. We ensure that your integration remains aligned with your business objectives and leverages the latest features.
Looking for Salesforce AWS Integration Services?
Success Stories
Salesforce Calendar for Ascent Solutions
Challenge:
Ascent Solutions needed to implement Lightning styles on existing Visualforce pages and develop a Reservation Calendar application for tracking rental items, shipment locations, and availability. They also required a Sales Calendar component to streamline the sales team’s workflow.
Solution:
We designed and developed two distinct calendar components with unique UI and functionality, ensuring seamless integration with the Ascent Rental package. Additionally, we enhanced backend features and upgraded Visualforce components with Lightning styles for a modernized user experience.
Technologies used:
LWC, Aura, JavaScript, Visualforce, Apex.
Pain killer app to clean up your Salesforce Org
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Technologies used:
Visualforce, APEX, Lightning, Salesforce Communities, Generic Batches, CSV Reader.
Custom solution for EdTech software company Purlos
Challenge:
Purlos needed to upgrade its Salesforce integration to handle multiple course records dynamically. Additionally, they required AI-powered communication tools to assist managers in creating templates and facilitating student-institution interactions via WhatsApp.
Solution:
We developed a dynamic data mapping solution using Custom Metadata, integrating multiple data upload methods (REST API, SFTP, HubSpot, AWS). AI integration involved embedding a database and creating Salesforce connectors to enhance automation and communication workflows.
Technologies used:
LWC, Aura, APEX, Visualforce, Experience Cloud, Custom Metadata, HubSpot, Twilio, AWS, Heroku, Make.com, LLM.
Custom Salesforce Revamp for Seamless Event Management
Challenge:
SaaS Success needed to modernize its event management processes, replacing outdated Excel-based workflows with a fully optimized Salesforce Sales Cloud solution to streamline operations and improve efficiency.
Solution:
We restructured workflows using Lightning App Builder, conducted a complex data migration, and developed reports and dashboards for better data visualization. Additionally, we customized an unmanaged AppExchange package for seamless event management integration.
Technologies used:
Sales Cloud, Data Loader, Lightning App Builder.
Revolutionizing Automotive Communication with AI Chat Solutions
Challenge:
Riptide needed to integrate its live chat and AI-powered Instant Agent solutions with Salesforce Service Cloud and Experience Cloud. The project required secure, scalable real-time interactions and seamless collaboration across global teams.
Solution:
We developed Riptide Live Chat for Salesforce, enabling efficient contact center communication, and Riptide Instant Agent, a generative AI-powered chat solution for automated interactions. Our team optimized time zone collaboration and provided ongoing technical support to ensure seamless integration and scalability.
Technologies used:
Salesforce Service Cloud, Experience Cloud, APEX, Lightning Components, Generative AI Integration.
Salesforce managed package for Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution
Limio for Salesforce went through various iterations, resulting in a highly scalable and customizable version using Salesforce Flows, Apex, and LWCs. Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
Technologies used:
Salesforce Flows, Apex, Lightning Web Components, Custom Objects, Limio API.
How Companies Get Successful With Us
Check out how we help our clients to implement solutions for their businesses
Adam Ros
Director of Operations at E-sign
Adrian King
Co-founder & CTO at Elements.cloud
Amaury de Closset
Co-Founder and CEO at Limio
Brian Waterson
Senior Director, Operations
Doug Marinaro
CEO/Founder at Riptide
Fabio L. Massetta
VP of Sales & Marketing Ascent Solutions
Ian Gotts
Founder & CEO at Elements.cloud
Joe Beech
Lead Salesforce Developer at Atamis
Michael Dalton
Principal Salesforce Consultant at Xenogenix
Mike McIntyre
Founding Partner at Xenogenix
Moataz Gouda
Head of Product at Movinga
Mo Salam
Co-founder at Purlos
Rob Sheehan
Head of Product at ID-PAL
Scott Reynolds
Sales Technology Product Leader
5.0
MagicFuse helped us develop our E-Sign/Salesforce integration, enhancing the features and functionality. They were very professional and friendly throughout the process and were proactively always in communication. We were very impressed at how efficient they were and they went above and beyond our expectations. I would highly recommend MagicFuse!
Liverpool, UK
5.0
They have a very good balance of understanding our goals, knowing when to take pragmatic decisions.
London, UK
5.0
Salesforce developers who can be trusted to code to a high standard with an adequate level of supervision. We are happy with the outcome they have delivered.
London, UK
5.0
Collaborating with MagicFuse has allowed me to rapidly develop and deploy Salesforce functionality, giving our business the tools they need to be successful...
Boston, MA, USA
5.0
We hired MagicFuse to integrate Riptide’s live chat with generative AI into Salesforce Service Cloud and Field Service Lightning using Omnichannel. MagicFuse provided experts to scope and execute the project. In 80 days, they deployed the live chat integrated with Service Cloud, Omnichannel, and Riptide’s AI. The client was delighted and extended the project.
San Francisco, USA
5.0
Continuing our collaboration has been a natural choice, driven by the successful outcomes we’ve achieved together. Looking ahead, we’re excited about the prospect of further enhancing our Salesforce native applications in tandem with MagicFuse.
New York, USA
5.0
I cannot express how impressed we are by the commitment and dedication of your team. The recent set backs are frustrating but we will work through them. The comments and enthusiasm from early users is really, really encouraging...
London, UK
5.0
We have been working with MagicFuse for more than 12 months, involving them to support our development projects. We have found them to be diligent, hard-working, and very effective...
Cardiff, UK
5.0
I have worked with MagicFuse on a number of complex projects and they are always professional and helpful. I would have no issue recommending these guys to anyone. Thanks for the good work
London, UK
5.0
Great service and motivated Salesforce team. I have been working with a developer from MagicFuse for a year, I must say that the quality is amazing and they are very professional and fun people to know! Highly recommend their services.
Berlin, Germany
5.0
MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.
Hoxton, England
5.0
MagicFuse have been instrumental in helping us establish our Salesforce offering and bring our best in class identity verification solutions to the App Exchange.
Dublin, Ireland
5.0
The MagicFuse team did a brilliant job, and when I get another project, I'd be delighted to work with them again if they are available. I had a call with the client's CEO, and he was delighted with all of the work
Leamington Spa, UK
1 | 0
Why Choose MagicFuse for Salesforce AWS Integration?
100% Certified Team
Our entire engineering team holds Salesforce certifications, ensuring expert-level knowledge and the ability to deliver reliable, high-quality solutions. We provide full transparency, offering clients direct access to our engineers.
001
250+ Salesforce Certifications
With over 250 certifications, including Experience Cloud Consultant, Data Cloud Consultant, B2B Solution Architect, and AI Specialist, we remain at the forefront of Salesforce innovations to meet your evolving business needs.
002
Fast Recruitment & Strong Retention
Our team of Salesforce experts is quickly recruited, averaging just 6 weeks per hire, and we maintain a strong retention rate of over 3 years. This ensures consistent expertise for your ongoing projects and Salesforce integration needs.
003
Outstanding Client Satisfaction
With a Net Promoter Score of 92%, our clients trust our ability to deliver results. We maintain high satisfaction levels, thanks to our expert solutions and seamless Salesforce AWS integration processes.
004
Top AppExchange Rating
With a 4.9-star rating on the Salesforce AppExchange, we demonstrate excellence in Salesforce integration and consistently deliver value through our solutions.
005
Industries Benefiting from MagicFuse Salesforce Integration Services
FAQs
We kindly
welcome you
Ross Kurhanskyi
VP of Business Development
