Salesforce Experience Cloud Services
Elevate user experiences with Salesforce Experience Cloud Services. Tailor customer interactions, enhance collaboration, and optimize engagement for your business.
Salesforce Experience Cloud by MagicFuse
MagicFuse specializes in implementing Salesforce Experience Cloud, providing solutions that revolutionize how B2B organizations interact with their partners, customers, and teams.We focus on leveraging Experience Cloud to solve real-world problems, enhancing your business’s collaboration, customer engagement, and overall digital experience.
Salesforce Experience Cloud Services We Offer
Dynamic Community Development
Implementing Salesforce Experience Cloud to build engaging communities for user collaboration and knowledge sharing, tailored to your business context.
Site Customization and Branding
Leveraging the Experience Builder to craft customized Experience Cloud sites that reflect your unique brand identity and business messaging.
Content Strategy and Management
Offering consulting on Salesforce CMS usage for effective content strategy, creation, and centralized management, ensuring a cohesive content experience.
Targeted User Experience Design
Consulting on the design and implementation of audience-specific layouts and components within Experience Cloud to create personalized experiences for different user segments.
Integration Solutions with AppExchange
Providing expertise in selecting and integrating the right AppExchange solutions to enhance the functionality and user experience of your Experience Cloud site.
Mobile Optimization and Responsive Design
Advising on and implementing responsive design principles to ensure your Experience Cloud platform delivers a seamless experience across all device types.
Custom Portal and Support Solutions
Developing custom portals within Experience Cloud, including partner portals and self-service support solutions, to optimize data and resource management for your business.
Data Analytics and Engagement Insights
Utilizing Salesforce Experience Cloud analytics tools to offer insights on user engagement and help inform strategic decisions for your business.
Optimize your business engagement with Salesforce Experience Cloud
Contact MagicFuse for expert Experience Cloud implementation services.
Case Studies
Discover how businesses have transformed their digital experience with our Salesforce Experience Cloud implementations.
Elements.cloud
Challenge:
Elements.cloud faced the task of constructing a secure and scalable Salesforce managed package and deploying it to the AppExchange.
Solution:
Our team built a faultless AppExchange package that passed security reviews, enabling seamless integration between Salesforce and Elements. This achievement was driven by our deep understanding of Salesforce, streamlined data processing, optimized queries, and detailed monitoring with AWS CloudWat.
Atamis
Challenge:
The project posed a technical challenge due to its complex logic and compatibility requirements with both the Classic and Lightning interfaces. However, we swiftly delved into the details and completed the initial scope of urgent changes ahead of the client's estimated timeframe.
Solution:
We introduced a dedicated Salesforce developer to optimize and fix bugs in the existing codebase, gradually expanding to develop new features, integrate with third-party systems, and conduct research. Our technical expertise, systematic approach, and strong project management practices enabled the growth of the Atamis product.
Data Privacy Manager for Elements.Cloud
Challenge:
The implementation of the GDPR policy by the EU posed a significant challenge for Salesforce marketers, particularly in ensuring data consistency.
Solution:
The MagicFuse team designed and released a comprehensive app on AppExchange, enabling company-wide compliance with privacy regulations and GDPR. This app included features such as permission tracking, Data Protection request processing, marketing integrations, data expiration management, Customer360 consent view, and preference center setup.
Limio
Challenge:
Create managed package enabling seamless B2B and B2C commerce management within Salesforce Service or Sales Cloud for customer service agents.
Solution:
Limio for Salesforce went through various iterations, resulting in a highly scalable and customizable version using Salesforce Flows, Apex, and LWCs. Integrated with Limio Commerce and third-party payment systems, Limio provides agents secure visibility into customer history, tracks subscription changes, and offers flexible payment processing. Custom Objects enable customers to customize components to their preferences.
ID-Pal
Challenge:
The client requested two things: integrating their real-time verification solution into Salesforce for universal customer usage and extending standard objects' functionality with dynamic custom objects for increased flexibility.
Solution:
We tackled the challenge of bidirectional custom authorization between Salesforce and ID-Pal, ensuring high-security data retrieval and presentation within Salesforce. Our managed package facilitates user-friendly review and updates of personal data in both directions, while also supporting dynamic interactions between main and custom objects through backend and LWC components.
Certified Experts
Our team comprises certified Salesforce Experience Cloud experts, ensuring professional and effective implementation tailored to your business needs.
Businesses That Benefit From Experience Cloud
B2B Enterprises
Healthcare Providers
Educational Institutions
Financial Services
Government Agencies
Nonprofit Organizations
Why Choose MagicFuse For Experience Cloud Implementation
MagicFuse stands out for its ability to address specific challenges within the Salesforce Experience Cloud ecosystem. Our approach focuses on:
Enhancing Partner and Customer Collaboration
By creating interactive and collaborative portals, we enhance the efficiency of your partner and customer interactions.
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Streamlining Commerce and Sales Enablement
Our implementations enable B2B organizations to boost sales productivity and streamline commerce processes.
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Custom Solutions for Unique Business Needs
We don’t just implement; we customize and optimize Salesforce Experience Cloud to align with your specific business goals and requirements.
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FAQs
What types of portals or communities can MagicFuse create with Salesforce Experience Cloud?
We specialize in creating a variety of portals, including partner portals, customer communities, and self-service support portals, tailored to meet your specific business needs.
How can Salesforce Experience Cloud Implementation from MagicFuse improve collaboration within our organization?
Our implementations focus on enhancing real-time collaboration among partners, suppliers, and internal teams, utilizing built-in tools like Chatter for effective project collaboration and communication.
What ongoing support does MagicFuse offer after the implementation of Salesforce Experience Cloud?
We provide continuous support and optimization services to ensure your Salesforce Experience Cloud remains aligned with evolving business needs.
How can our organization initiate Salesforce Experience Cloud Implementation with MagicFuse?
Initiating your Salesforce Experience Cloud implementation with us is easy. Contact us for a consultation, and we'll guide you through the entire process.
We kindly welcome you
Ross Kurhanskyi
Head of Partner Engagement