Core Services

Salesforce ISV developmentLaunch own Salesforce app Custom developmentAny solution you need Managed serviceDedicated teams for customers Salesforce supportConsulting and development Security reviewFull check-up of Salesforce environment Hire DevelopersExperienced Salesforce Developers Hire AdminsExperienced Salesforce Admins Hire ArchitectsExperienced Salesforce Architects Hire Business AnalystsExperienced Salesforce Business Analysts Hire ConsultantsExperienced Salesforce Consultants Hire Product ManagersExperienced Salesforce Product Managers Hire Project ManagersExperienced Salesforce Project Managers

Integration

Integration Services ERPEnsure smooth dataflow between CRM and EPR Marketing automation toolsEnable focused outreach to boost sales Сustomer service appsFacilitate access to information Accounting serviceGet important financial data-driven insights Project managementAll-in-one view on multiple tasks and processes E-commerceStreamline e-business operations Payment processingEnsure flexible and secure payment management

Implementation

Implementation Services Sales cloudEffectively monitor sales process Service cloudProficiently manage service operations Marketing cloudBoost marketing initiatives and customer engagement Mulesoft developmentConnect and automate your CRM

Industries

Automotive Communications Consumer Goods Education Energy Financial Healthcare Media Retail Technology Travels & Hospitality

Portfolio

All Cases Salesforce ISV development Elements.cloud Atamis Data Privacy Manager for Elemets.Cloud Limio ID-Pal Purlos Surfly

Salesforce managed package for Surfly

Surfly is a high-growth interaction middleware player that can share, secure, and transform web experiences.

Surfly mockup

Type:

ISV

Location:

The Netherlands, Amsterdam

Links:

Website |AppExchange Profile

About customer

Surfly`s solution enables anyone to add a collaborative layer to any web application without having to modify or change the original application. Leading organizations use Surfly to accelerate remote deal-closing, collaborate better with seamless functionality, and engage with their own customers in a more efficient and meaningful way.

Clients Challenge

The request from clients was to build a Salesforce-managed package with the help of which users can collaborate with each other using co-browsing.

Solution

MagicFuse team created an LWC component which calls Surfly external service and provides a link to open a new window with a co-browsing session.

Under the hood of the first session initiation, a user is created on a Surfly service and the user ID is saved in the SF organization.

This plugin empowers Salesforce users to initiate a co-browsing session with their end customers and collaborate seamlessly. Surfly’s technology (we call it Interaction Middleware) is built on top of our proprietary, advanced proxy technology which enables users to transform any web interaction without changing the original application.

MagicFuse helped the client reach their target milestones. Their team managed the project well and impressed the client with their support. They also ensured accessible communication through email, messaging apps, and virtual meetings.

Mir Hossein Mousavi

Software Engineer

surfly-visual

Technologies:

LWC

Custom Metadata

Apex

Technologies

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Ross

Ross Kurhanskyi

Head of Partner Engagement

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Ross Kurhanskyi

Head of Partner Engagement

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