Unique to the market, ID-Pal’s fully customisable, off-the-shelf offering provides an end-to-end solution that can be branded and configured within minutes and fully integrated within a day.
Primarily the client came to us with the request to integrate their real-time identity and address verification solution into the Salesforce platform for using it across any customer channel or jurisdiction.
The second itteration of work was intended to create an extension of the standard objects’ functionality.The inquery was to do it through the use of dynamic custom objects to make usage more flexible.
The most challenging task was implementing bidirectional custom authorization between Salesforce and ID-Pal, as the application requires the highest level of security. We developed an application to retrieve personal data stored in an external system and present it in a user-friendly interface within Salesforce. The UI component allows to review documents with personal data and make updates if needed. The integration allows data updates in both directions in case of changes on either side. The application is included as part of a managed package utilized by ID-Pal's clients in their Salesforce organizations.
Consequently, we also built functionality to support dynamic interaction between the package's main data object (child) and any custom objects specific to the client (parent). Our responsibility involved the implementation of new features both on the backend and front end to leverage dynamic object support functionality. The development included the work with LWC components and the creation of new backend features using APEX.
MagicFuse have been instrumental in helping us establish our Salesforce offering and bring our best in class identity verification solutions to the App Exchange.
Head of Product at ID-PAL
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